Privacy Policy

This legal text provides details on how we collect and process your personal data through the use of our website http://www.hotel-angela.com, including any information you may provide to us through the site when making a reservation or providing your details via the form enabled for this purpose.

By providing us with the data, we inform you that our services are not available to those whom regulations prevent from giving consent; therefore, when you submit the forms to us, you guarantee that you have the sufficient capacity to grant consent.

Below, we inform you about the data protection policy of: Hotel Ángela, S.A

1. Data Controller.

Contact details of the controller:

Hotel Ángela, S.A, with Tax ID (CIF): A29098159 and address at: Calle Jaén, nº 2 29640 Fuengirola Málaga and telephone: 952 475 200. Email: protecciondedatos@mlhoteles.com

Registered in the Mercantile Register of Málaga, Volume 1177, Book 90, Folio 141, Sheet 4045, 1st Registration.

Hotel Ángela, S.A, is responsible for your data. (Hereinafter "we" or "our").

2. What data do we collect?

The General Data Protection Regulation defines personal data as any information about an identified or identifiable natural person, that is, any information capable of identifying a person. This does not include anonymous or percentage data.

The personal data that could be collected directly from the data subject will be treated confidentially and will be incorporated into the corresponding processing activities owned by Hotel Ángela, S.A.

On our Website, we may process certain types of personal data, which may include:

· Identity data: first name, last name, and ID number (DNI).

· Personal characteristics data: date of birth.

· Contact data: email and telephone.

· Financial data: bank details.

· Profile data: password.

· Marketing and communications data: preferences for receiving marketing communications from us and preferred means of communication.

We do not collect any data relative to special categories of personal data (those that reveal your ethnic or racial origin, political opinions, religious or philosophical beliefs, union membership, and information about your health, genetic or biometric data).

In the event that you are requested to provide personal data by law or according to the terms of the contract between us and you refuse to provide it, we may not be able to execute said contract or provide the service, and you must notify us in advance.

3. How do we collect your personal data?

The means we use to collect personal data are:

· Through our website form, via our contact email, by phone, or by postal mail, when:

o You make a reservation

o You join our club

To ensure the quality of our portal, we reserve the right to reject any registration request or to suspend or cancel a previously accepted registration if we understand that it does not meet these requirements or any other law or regulation. If this occurs, we will attempt to explain the reasons for our decision, but we cannot commit to doing so in all cases.

· Through technology or automated interactions: on our site, we may automatically collect technical data about your equipment, browsing actions, and usage patterns. This data is collected through cookies or similar technologies. If you want more information, you can consult our Cookie Policy.

· Through third parties:

o Google: analytical data or search data. Outside the European Union.

4. Purpose and legitimacy for the use of your data.

The most common uses of your personal data are:

- For the formalization of a contract between Hotel Ángela, S.A and you.

- When you provide your consent for the processing of your data.

- When we need it to comply with a legal or regulatory obligation.

- When it is necessary for our legitimate interest or that of a third party.

The User may revoke the consent provided at any time by sending an email to protecciondedatos@mlhoteles.com or by consulting the section on exercising rights below.

Below, we attach a table where you can consult the ways in which we will use your personal data and the legitimacy for its use, in addition to knowing what type of personal data we will process. We may process some personal data for an additional legal reason, so if you need details regarding this, you can send an email to protecciondedatos@mlhoteles.com

Form

Purpose

Data Type

Legitimacy for Processing

Join the club

The purpose is managing contacts to join our club
  • Name
  • Surnames
  • ID card
  • Date of birth
  • Email
  • Phone
  • Password

 

Consent of the data subject (art. 6.1.a GDPR)

Pre-contractual measures (art. 6.1.b GDPR)

Processing is necessary for the purposes of the legitimate interests pursued by the controller (art. 6.1.f GDPR)

 

Log In

The purpose is managing the data provided to log in

  • Email
  • Password

Consent of the data subject (art. 6.1.a GDPR)

Pre-contractual measures (art. 6.1.b GDPR)

Processing is necessary for the purposes of the legitimate interests pursued by the controller (art. 6.1.f GDPR)

Bookings

The purpose is managing bookings
  • Name
  • Surnames
  • Email
  • Phone
  • Date of birth
  • Card details

 

Consent of the data subject (art. 6.1.a GDPR)

 

Processing is necessary for compliance with a legal obligation to which the controller is subject (art. 6.1.c GDPR)

 

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (art. 6.1.b GDPR)

Processing is necessary for the purposes of the legitimate interests pursued by the controller (art. 6.1.f GDPR)

Booking Management

The purpose is managing bookings
  • Email

Consent of the data subject (art. 6.1.a GDPR)

Pre-contractual measures (art. 6.1.b GDPR)

Processing is necessary for the purposes of the legitimate interests pursued by the controller (art. 6.1.f GDPR)

Commercial communications: you will only receive communications if

- You requested information from us or contracted a product or service with us.

- If you provided us with your data, by checking the corresponding box in our form.

- Provided that you have not expressed your wish to stop receiving such communications.

We obtain your express consent before sending you any communication, and you may request at any time that we stop sending you communications at the email address protecciondedatos@mlhoteles.com

When you choose to stop receiving our communications, your personal data will continue to be stored as a result of the contract you made in order to comply with legal requirements.

Purpose: We will only use your data for the purposes for which we collected it, unless we reasonably consider that we must use it for another reason, notifying you beforehand so that you are informed of the legal reason for its processing and provided that the purpose is compatible with the original purpose.

5. How long will we keep your data?

They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine any possible liabilities that may arise from said purpose and the processing of the data. The provisions of the different regulations regarding the retention period shall apply, to the extent applicable to this processing.

Data of subscribers by e-mail or form: From the time the user subscribes until they unsubscribe.

6. Minors.

Hotel Ángela, S.A does not authorize minors under 14 years of age to provide their personal data through the means enabled on this website (filling out web forms for service requests, contact, or by sending emails). Therefore, persons who provide personal data using these means formally declare that they are over 14 years of age, with Hotel Ángela, S.A being exempt from any liability for failure to comply with this requirement.

If your child, who is under the established age limit, has provided personal information to Hotel Ángela, S.A, please contact us to request the exercise of your applicable rights.

In those cases where the services offered by Hotel Ángela, S.A are intended for minors under 14 years of age, means will be enabled to collect the authorization of the parents or legal guardians of the minor.

7. Exercise of Data Protection Rights:

How to exercise these rights? Users may send a communication to the registered office of Hotel Ángela, S.A or to the email address protecciondedatos@mlhoteles.com, including in both cases a photocopy of their ID or other similar identification document, to request the exercise of the following rights:

- Access to your personal data: you may ask Hotel Ángela, S.A if it is using your personal data.

- To request its rectification, if they are not correct, or to exercise the right to be forgotten regarding them.

- To request the limitation of processing; in this case, they will only be kept by Hotel Ángela, S.A for the exercise or defense of claims.

- To object to their processing: Hotel Ángela, S.A will stop processing the data in the way you indicate, unless there are legitimate reasons or for the exercise or defense of possible claims, these must continue to be processed.

- To the portability of the data: in case you want your data to be processed by another firm, Hotel Ángela, S.A will facilitate the portability of your data to the new controller.

You may use the templates made available to you by the Spanish Data Protection Agency to exercise your aforementioned rights: Here

Complaining to the AEPD: if you consider that there is a problem with the way Hotel Ángela, S.A is processing your data, you may direct your complaints to the corresponding supervisory authority, which in Spain is: Spanish Data Protection Agency.

We will request specific information from you to help us confirm your identity and ensure your right to access your personal data (or exercise any other of the rights mentioned above). This is a security measure to ensure that personal data is not disclosed to any person who does not have the right to receive it.

We will resolve all requests within the indicated legal period of one month. However, it may take us longer than a month if your request is particularly complex. In this case, we will notify you and keep you updated.

8. Communication of data: provision of services.

It is possible that, in the performance of our work, we may need the help of third parties, who will only process the data to provide the contracted service, and with whom we have the corresponding measures to guarantee your rights:

- Service providers who provide systems administration and information technology services.

- Professional advisors including lawyers, auditors, and insurers who provide banking, legal, insurance, and accounting consulting services.

All data processors to whom we transfer your data will respect the security of your personal data and will process it in accordance with the GDPR.

We only allow such processors to process your data for specified purposes and in accordance with our instructions. However, you can request from us, in compliance with transparency, a list of who these companies that provide us with services are; you can do so by email: protecciondedatos@mlhoteles.com

9. Data Security.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized manner, modified, or disclosed. Furthermore, we limit access to your personal data to those employees, contractors, and other third parties who have a business need to know such data. They will only process your personal data according to our instructions and will be subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected personal data breach and will notify you and the Supervisory Authority in case it should occur, as regulated in the GDPR in its articles 33 and 34, a security breach.